I recently ran into this error 2025 and spent days trying everything i could find on the issue. Contacting Trion was a pain because under this error you cannot access you account through the website or Glyph, so your forced to email support. I came across a thread here in the forums, and the last post talked about opening ports. This makes since seems how #2025 is directly related to connection issues.
I then took the ports suggested, but to be sure opened a range of ports through my router. The suggested ports fro Archeage are listed below:
TCP 80
TCP 1237
TCP 1239
TCP 1250
Generally the easiest way to access your router is by typing 192.168.1.1 in the top of your browser, then typing in your username and password. If you do not have one the default is usually printed on the bottom of your router or is generally admin as username and default or password as password.
From here you will want to use the routers documentation or go to their main website to show you how to add ports. Generally however this will fall under a port forwarding or port triggering category.
So to recap Trion is being BLOCKED by your router, and those ports above need to be open for Glyph and Archeage to be able to pass through. And weirdly enough for the account side of the website as well
I then took the ports suggested, but to be sure opened a range of ports through my router. The suggested ports fro Archeage are listed below:
TCP 80
TCP 1237
TCP 1239
TCP 1250
Generally the easiest way to access your router is by typing 192.168.1.1 in the top of your browser, then typing in your username and password. If you do not have one the default is usually printed on the bottom of your router or is generally admin as username and default or password as password.
From here you will want to use the routers documentation or go to their main website to show you how to add ports. Generally however this will fall under a port forwarding or port triggering category.
So to recap Trion is being BLOCKED by your router, and those ports above need to be open for Glyph and Archeage to be able to pass through. And weirdly enough for the account side of the website as well