I know you don't want to take a backseat approach, but instead of concentrating on what you don't want to do or can't do, why not concentrate on what you can do? Request that Archery in NA/EU is playtested, specifically the problems that we see. Let the community know that you're not just ignoring the problem but actively trying to help and that these things are being looked into and not just ignored. Ask XL if Mythic Ayanad bows are supposed to hit people for ONE damage. Ask if this is intended gameplay and let the community know. If it is not, request a priority fix on the Archery problems we face.
You can leave the balance issues up to XL while still taking an active stance in seeing that your region is correctly served by the developer. Right now you have a huge number of players that are at their wits end. I know of plenty that have already given up. We feel constantly ignored for almost a year now. I'm sure you can take a backseat approach and still let us know what is happening... *sigh*
/Lasttry
You can leave the balance issues up to XL while still taking an active stance in seeing that your region is correctly served by the developer. Right now you have a huge number of players that are at their wits end. I know of plenty that have already given up. We feel constantly ignored for almost a year now. I'm sure you can take a backseat approach and still let us know what is happening... *sigh*
/Lasttry