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endless trailer cyclethen not responding

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when i tried to log on at first today i got stuck on the endless cinematic trailer 4 times, after rebooting my computer to clear the ram it started but i keep getting not responding and vary vary long loading times from each screen to get into the game, not the game environment loads quite laggy and only if I'm close by even though i have a good distance set.
my internet speed is good and connect strong and I'm having not issues with my computer so how can i fix this issue?

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