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Game UI won't save customizations/window/toolbar placement.. Trion Fix on support site doesn't work

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Hey,

Anyone have a fix for this? I am getting sick and tired of arranging my toolbars every time I log in, and re-creating chat windows and such.

Trion's support site has a suggestion on the support site which "should fix it" (I like the confidence displayed there, Trion), but does not fix it for me.

They say to go from game > char select screen > exit. No worky. Then they say to try deleting the Archeage folder within c:\users\%username%\documents. Again, no worky worky.

So seriously, what is the fix? This is so completely annoying.

Thanks.

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