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PTS cant connect

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well the tittle says it all. i was doing serp, went to switch a skil lset then THE GODS HAVE DISCONNECTED YOU! so i have tried to log in on an alt Emails and can not connect still. at first it was saying some thing about talk to customer support pop up alert in side AA after the cry engine 3. first off i dont even know how to get in contact with customer support. so i waited like 1 hour then i got past the customer support pop up alert in side of AA after the cry engine 3. so now it just wants to play the 300 movie loop.
so only thing i can think of is that pts is offline but the Glyph button says 'Play'
Time of Disconected: about 7:30am - 8:00am West Coast USA

so what is going on with this? please lets get this fixed ASAP.

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